Tipping should be for good service, not automatic
To the editor: Tipping used to be something people did to reward good service. Now it feels like it’s being requested everywhere, all the time, no matter what kind of service is actually provided. I recently ordered a coffee through an app. Before I had even driven to the window or received my drink, the app was already asking me for a tip. How am I supposed to judge the service before the transaction has even happened? Another example was at Casey’s Arena in Des Moines. I grabbed my own slice of pizza, filled my own drink, and checked myself out at a self-service kiosk. Yet ...