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Iowa Specialty Hospitals, Clinics receive Press Ganey Guardian of Excellence award

— Submitted photo

Pictured is Iowa Specialty Hospital staff attending the 2019 Press Ganey Awards ceremony.

Iowa Specialty Hospitals & Clinics has been named a 2019 Guardian of Excellence Award winner by Press Ganey.

The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above for performance in Patient Experience. Iowa Specialty Hospital achieved this in both its Emergency and Inpatient Departments.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5 percent of all Press Ganey clients for each reporting period during the course of one year.

“Congratulations to Organization for receiving the Guardian of Excellence Award,” said Patrick T. Ryan, Executive Chairman of Press Ganey. “This honor reflects their unwavering commitment to improving the safety, quality, and experience of care. Their hard work and dedication are inspiring, and we are proud to partner with them on our shared mission to reduce patient suffering.

According to Amy McDaniel, Iowa Specialty Hospital – Belmond CEO, the award represents an important recognition from the industry’s leader in measuring, understanding, and improving the patient experience.

“It is always a privilege to be recognized for the care we provide our patients. We are fortunate to have an incredible team that is dedicated to our patients and ensuring that they are treated as family,” said McDaniel. “That is the healthcare I want to receive. It’s the healthcare I want for our patients, and I know it’s the healthcare our staff is committed to providing.”

Iowa Specialty Hospitals & Clinics, located in north central Iowa with campuses in Belmond and Clarion, has outreach clinics in Boone, Clear Lake, Fort Dodge, Garner, Hampton, Webster City and West Des Moines. Their services include: orthopedics, bariatrics, obstetrics and gynecology, general surgery, pain management, family medicine, radiology, nursing (inpatient), ER, laboratory, rehab therapy, cardiopulmonary, pharmacy, and a wide array of specialty services. Visit IowaSpecialtyHospital.com for more information.

Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

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