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The customer is not always right

Country Roads

June 16, 2014
Arvid Huisman (huismaniowa@msn.com) , The Daily Freeman Journal

I wish I had a dollar for every time I've heard the phrase, "The customer is always right." While I always strived to give my customers the very best service and give them the benefit of the doubt I do not believe the customer is always right. That expression has fostered decades of abuse by nasty customers.

 
 

 

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