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Getting connected

Kendall Young Library offers help with using digital services on tablets and more

December 4, 2013
Jim Krajewski (jkrajewski@freemanjournal.net) , The Daily Freeman Journal

New programs at Kendall Young Library are aimed at helping people get to know eReader devices as they obtain them over the holidays.

Beginning on Thursday, the library will offer drop-in assistance for people to bring in their devices, including smartphones, eReaders, tablets and laptops, and get connected to free library services. Staff members will offer one-on-one help from 1 p.m. to 3 p.m. every Thursday for people wanting to access the library's digital books, audiobooks, magazines and those wanting to check their library accounts and research databases at their leisure.

Rebecca Philipsen, Adult Services Assistant at Kendall Young Library, said the library had previously hosted classes on using library services from digital devices. However, she said it was easier for both staff and library members to meet one-on-one.

"When you're working with new technology for the first time, it can be hard to get used to it," Philipsen said. "We're happy to meet with patrons and walk them through it."

One-on-one appointments outside of the regular Thursday schedule are also available.

The Christmas season also means more people will be working with digital devices. To help those not familiar with them, the library has free instructions and gift wrap available to pair with a tablet or eReader Christmas gift. Philipsen said the library has instructions for most major tablet and eReader brands on how to connect with library services while still sitting around the Christmas tree.

"We always see more people with devices after the holidays, and rather than wait until after Christmas to get help, you can give this to someone and they can get library eBooks, magazines and audiobooks right away," Philipsen said.

The library's digital services offer more than 10,000 books and audiobooks as well as 200 digital magazines. For more information, contact Kendall Young Library at 832-9100.

 
 

 

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