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New U.S. Cellular tower goes into service at Dows

June 25, 2008
The Daily Freeman Journal

DOWS - - As part of an ongoing program to expand its network in Iowa, U.S. Cellular recently completed construction of a cell tower south of Dows. The site will provide improved coverage in Dows and along Interstate 35. The new tower is part of a statewide network of more than 680 U.S. Cellular cell sites.

"U.S. Cellular is committed to providing the best possible service for our customers," said Rick Thompson, director of sales for U.S. Cellular in Iowa. "The number and location of cell sites makes a big difference in the network. Customers now rely on their cell phones while out and about, as well as in their homes and at work. This site will allow us to continue giving users the great service they expect from U.S. Cellular."

U.S. Cellular has a team of engineers who continually test the area for network quality, review network data and respond to customer feedback to determine locations for new cell sites. Each site provides coverage and calling capacity for an area. When a customer makes a call, the U.S. Cellular phone transmits the caller's voice to the nearest cell site, which then sends the call through the telephone network, where it is delivered to the receiver.

"Great network service gives customers the convenience of accessing the Internet, sending or receiving calls, text messages or e-mails whenever they need it," Thompson said.

U.S. Cellular made a $52.3 million network investment in 2007 that included the addition of 33 cell sites across Iowa.

U.S. Cellular is the nation's sixth-largest wireless service carrier, providing wireless service to 6.2 million customers in 26 states. The Chicago-based company employs 8,700 associates and operates on a customer satisfaction strategy, meeting customer needs by providing a comprehensive range of wireless products and services, superior customer support and a high-quality national network.

 
 

 

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