ISH receives Guardian of Excellence award

— Submitted photo Iowa Specialty Hospital Press Ganey Award attendees from left to right, are Cindy Hunter, Amy Brister, Traci VanGerpan, Jayme Dougherty, Jodi Azeltine, Courtney Wilson, and Amy McDaniel.

CLARION AND BELMOND – Iowa Specialty Hospital has announced it has been named a 2017 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in patient experience.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in healthcare. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.

Iowa Specialty Hospital was recognized for patient experience by Press Ganey in three areas: emergency department, inpatient care, and HCAHPS. “This means so much to us. Not because of a physical award or national accolade, but because it recognizes our staff who work hard every day to provide the best possible experience for our patients,” shared Amy McDaniel, Belmond CEO. “I appreciate each person at Iowa Specialty Hospitals & Clinics and the difference they all make. It’s an honor to see them recognized.”

“We are proud to partner with Iowa Specialty Hospitals & Clinics,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering patient-centered care. By achieving and sustaining this level of excellence, Iowa Specialty Hospitals & Clinics continues to demonstrate their commitment to reducing patient suffering and advancing the overall quality of health care.”

Iowa Specialty Hospital, located in north central Iowa, offers focused, specialized care with a compassionate touch. With campuses in Belmond and Clarion, and outreach clinics in Boone, Clear Lake, Fort Dodge, Hampton, Webster City, and West Des Moines, they employ over 600 employees and a vast array of providers and specialists. For more information on Iowa Specialty Hospital, visit

Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With more than 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. For more information, visit