Volunteer greeters, schedulers need for VITA program in WC

Greeters and scheduling volunteers are needed to assist with the Volunteer Income Tax Assistance program (VITA) in Webster City during January through March. These volunteers, who do not need to learn any tax law information, are essential to the smooth functioning of Hamilton County’s VITA program.

Volunteer greeters assist with welcoming customers for their appointments and with paperwork on Saturdays during tax clinics. Typically a greeter assists for a half day, and may assist up to five times during the months of February and March.

Volunteer schedulers answer the project’s cell phone and make appointments for those who call. Volunteers on the scheduling team typically take calls in their own homes one day a week, from mid-January through mid-March. Times on duty are planned and adjusted according to volunteer availability.

Greeters and schedulers participate in brief training for their duties and on volunteer ethics and confidentiality. They also have support available at all times from the VITA site manager. Anyone who would like to learn more is invited to contact Barb Wollan, VITA site manager and family finance specialist at ISU Extension, 515-832-9597 or bwollan@iastate.edu.

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